Market Expansion & Penetration
Developed multi-market expansion strategy across Thailand, Mauritius and Australia, supported by competitive intelligence and market analysis across nine APAC markets, contributing to 15% market penetration growth.
Strategy → Digital Transformation → AI-Enabled Execution
I help organisations turn strategic priorities into growth, transformation and technology-enabled execution across business strategy, digital transformation and AI.
Strategy
My professional foundation is strategy, with experience across growth, market expansion, competitive intelligence, portfolio strategy, go-to-market, strategic planning and business cases.
Selected Impact
Developed multi-market expansion strategy across Thailand, Mauritius and Australia, supported by competitive intelligence and market analysis across nine APAC markets, contributing to 15% market penetration growth.
ROI-driven growth strategy improved marketing efficiency at Primecare Holdings.
Market expansion, competitive analysis and account-based strategies supported 20% growth in client acquisition and improved client retention.
Supported strategic and commercial decisions across fintech product portfolios valued at LKR 38M and USD 5.2M, contributing to portfolio evaluation, prioritisation and growth planning.
Managed customer relationships and commercial activity involving LKR 45M+ in customer payments, supporting account growth, retention and business decisions.
Led vendor portfolio strategy and CRM automation initiatives at Daraz, Alibaba Group, improving operational efficiency and execution.
Core Areas
Digital Transformation
Transformation roadmaps, strategic prioritisation and technology-enabled business improvement.
Process improvement, automation, CRM and workflow redesign.
Executive dashboards, KPI architecture and business analytics.
Selected Work
Designed and developed the corporate website, translating the company’s business structure and positioning into a live digital presence.
View website ↗Professional Experience
Eternal Delta · Freelance · Hybrid
TechFunnels Pty Ltd · Melbourne, Australia · Remote
Connex Information Technologies · Colombo, Sri Lanka
Connex Information Technologies · Colombo, Sri Lanka
Primecare Holdings · Colombo, Sri Lanka
Daraz, Alibaba Group · Colombo, Sri Lanka
AI & Automation
AI-assisted concept designed to analyse customer complaints, identify recurring themes and convert unstructured feedback into actionable customer experience insights.
My role Business problem definition · AI use-case design · Workflow design · Product thinking
AI-assisted business evaluation concept using structured strategic, commercial and operational criteria to support faster and more consistent decision-making.
My role Business concept · Strategic framework · Evaluation criteria · AI-assisted analysis · Product thinking
AI-enabled social intelligence dashboard designed to turn social media data into actionable insights, performance visibility and decision-support workflows.
My role Business problem definition · KPI framework · Dashboard strategy · AI-assisted analysis · Workflow design · Product thinking
AI-Assisted Interactive Portfolio
LiveYou’re experiencing it right now. This portfolio is the AI-Assisted Interactive Portfolio, built using AI-assisted coding, a 3D avatar and cinematic motion.
How I Think
I identify where value can be created first, then determine whether strategy, technology, data, automation or AI provides the right solution.
Capabilities
Education
University of the West of England, Bristol · 2023
Pearson UK · 2018
Professional Development
Google · 2024
IBM & Darden School of Business · 2024
About

My professional foundation is strategy, with experience across growth, market expansion, competitive intelligence, product, operations and transformation.
I have increasingly expanded into digital transformation, automation and AI-enabled execution, applying technology to practical business problems and strategic opportunities.
I am focused on helping organisations make better strategic decisions, build stronger digital capabilities and translate emerging technology into business value.
Contact
